IT Services

At Shazam! Computers and ARK Systems, we provide professional IT solutions designed to keep your systems running smoothly, securely, and efficiently. From computer repair and custom-built systems to business infrastructure and managed services, we deliver dependable support with a personal touch.

Managed IT Services

Proactive monitoring and maintenance designed to reduce downtime and improve reliability.

Services Include:

  • Remote Monitoring & Management
  • System Maintenance
  • Patch Management
  • Endpoint Monitoring
  • Performance Optimization
  • Software Installation & Configuration
  • Remote Technical Support
  • Preventative Maintenance

Whether you have a single office computer or multiple workstations, we help keep your systems secure and operating at peak performance.


Business IT Support

Technology solutions tailored for small businesses and growing organizations.

We Support:

  • Office Workstations
  • Printers & Scanner Setup
  • Wi-Fi & Network Configuration
  • File Sharing & NAS Systems
  • Microsoft 365 Support
  • Backup Solutions
  • New Computer Deployment
  • On-Site Technical Support
  • Remote Assistance

We understand that downtime costs time and money. Our goal is to provide fast, reliable support when you need it most.


Cybersecurity & Protection

Modern threats require modern protection.

Security Services:

  • Malware & Virus Removal
  • Security Hardening
  • Backup Configuration
  • Ransomware Protection
  • System Cleanup & Optimization
  • Safe Browsing Recommendations
  • Account & Password Assistance

We help protect your devices, files, and business operations from common cybersecurity threats.


Custom Built Computers

High-performance systems built for gaming, content creation, AI workloads, and professional applications.

ARK Systems Custom Builds

  • Gaming PCs
  • Creator Workstations
  • AI & High-Performance Systems
  • Quiet Performance Builds
  • RGB & Showcase Builds
  • Upgrade Services
  • Cooling Optimization
  • Cable Management

Every ARK System is carefully assembled, tested, and built with attention to detail.


On-Site & Remote Support

Need help quickly? We offer both remote and on-site assistance for many technical issues.

Support Options:

  • Remote Troubleshooting
  • Hardware Diagnostics
  • Home Visits
  • Business On-Site Service
  • Device Setup & Configuration
  • Printer & Network Troubleshooting

Serving Waterford and surrounding areas.


Why Choose Shazam! Computers & ARK Systems?

  • Personalized Local Support
  • Honest Recommendations
  • Fast Response Times
  • Custom Solutions
  • Real Repair Experience…Since 2012! And, I built computers even before that!
  • Performance-Focused Systems
  • Professional Service Without Corporate Runaround

We believe technology support should be dependable, understandable, and built around your needs.