Computer Repair and On-Site Service Rates
Shazam! Computers provides clear, professional pricing for residential and business customers. Your applicable hourly rate, service minimum, and travel charges will be confirmed before service begins.
All hourly prices are subject to applicable sales tax.
In-Shop Computer Repair
Residential Customers
$110 per hour
One-hour minimum
This rate applies to all residential customers, regardless of where you live.
Business Customers
$160 per hour
One-hour minimum
This rate applies to computers and equipment used for business or professional purposes.
Specialty and Fixed-Price Repairs
PlayStation 5 HDMI Port Repair
$250 total, including applicable sales tax
This is a mail-out specialist repair service. Additional damage or problems will be quoted separately, and no additional repairs will be performed without your approval.
Please allow up to 10 business days for turnaround.
iPad Screen Replacement
Starting at $150
The final price depends on your exact iPad model and current parts availability. Please provide the model number so we can give you an accurate quote before service.
- Quality replacement screens
- Typical 3–5 business-day turnaround
- 30-day warranty on the replaced screen
- Expedited service may be available
- An affordable alternative to manufacturer repair
iPad Charging-Port Replacement
Mail-out repair service: $150 total, including applicable sales tax
Please contact us with your iPad model number to confirm compatibility and availability.
On-Site Residential and Business Service
Burlington and Waterford
Residential: $150 per hour
Business: $160 per hour
One-hour minimum
No travel charge
Printer Setup & Troubleshooting — $150 flat
Includes one printer and one computer, driver installation, Wi‑Fi/USB connection, default-printer configuration, and successful test printing. Does not include additional computers, router/network repair, hardware failures, parts or unusually complex commercial printers.
Big Bend, Muskego, Lake Geneva, Elkhorn, East Troy, Racine and Mount Pleasant
Residential: $160 per hour
Business: $175 per hour
One-hour minimum
$25 travel charge
Waukesha, Brookfield, Milwaukee County and Kenosha County
Residential: $185 per hour
Business: $200 per hour
Two-hour minimum
Travel is included in these rates
The minimum onsite charge is therefore $370 for residential customers and $400 for business customers, plus applicable sales tax.
Parking, tolls, or unusual travel expenses may be additional and will be disclosed before the appointment.
Northern Illinois
Service is available in Antioch, Richmond, McHenry, Crystal Lake, Cary, Wauconda, Mundelein, Libertyville and surrounding communities.
Residential: $195 per hour
Business: $225 per hour
Two-hour minimum
Rates for other Illinois destinations will be quoted before scheduling.
Pickup and Delivery
Computer pickup and delivery may be available by appointment.
- Burlington: Complimentary when scheduling permits
- Waterford: $25
- Other locations: Quoted according to distance
Pickup and delivery charges cover transportation only. Repair labor and parts are additional.
K–12 Student Discount
K–12 students receive 10% off eligible residential in-shop labor.
The student or parent/guardian must request the discount when checking in the computer. The discount does not apply to parts, travel, fixed-price services, expedited work, emergency service, or other promotions.
Weekend and Emergency Service
Saturday drop-offs may be available by appointment. Most repairs received on Saturday will be completed during the following business week.
Shazam! Computers is normally closed on Sundays. Emergency Sunday service may occasionally be available by prior arrangement and is billed at double the applicable hourly labor rate.
Managed IT Services for Businesses
Businesses seeking predictable monthly costs, cybersecurity protection, monitoring, patching and ongoing support can ask about our managed IT service plans starting at $199 per covered endpoint per month.
Contact Shazam! Computers
Call or text: 262-716-7072
Email: support@shazamcomputers.tech
Please contact us before visiting so we can confirm availability and the correct service rate.
Rates effective September 2, 2026. Published rates may be updated, but the rate confirmed in your accepted estimate or service authorization will apply to that job.